OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[marymarcel]

Originally Posted by Chet Evors

1336382078 Build No: 366

Hope this help straighten out my WEB GL problem.
Couldn't get to game so went into my account to get these numbers.

Hi Chet Evors

I loaded your farms without problems.

Are you getting WebGL disabled message? Which browser are you using?

Please check if your browser is up to date and also if you have any pending update for Windows or Mac in case you use it.

If you have added any new extension, ad blocker or antivirus program to your browser then please disable it and then check if your game loads.

If you are using Chrome Browser, do you remember if before getting the WebGL disabled error message, chrome switched from WebGL 2.0 to WebGL1.0 ?

If so, then you will have to use a different browser. There is more information in the first post, first page of this thread.

[Chet Evors]

Been trying to get Web GL enabled and failed so far.
using Google, farmtown #1336382078 Build#366
Did all you suggested and made sure all was okay.
GPU says disabled.
Can't remember how to get it up and running?
Enabled Override software rendering list in Flags
Please email me with a cure or be okay to use my farm to get it back so I can play!!
Children need my food?? hehe.
God bless and pray all is okay.

[marymarcel]

Originally Posted by Chet Evors

Been trying to get Web GL enabled and failed so far.
using Google, farmtown #1336382078 Build#366
Did all you suggested and made sure all was okay.
GPU says disabled.
Can't remember how to get it up and running?
Enabled Override software rendering list in Flags
Please email me with a cure or be okay to use my farm to get it back so I can play!!
Children need my food?? hehe.
God bless and pray all is okay.

Hi Chet Evors

We dont email the players, we answer through the forums.

In the first post, first page of this thread there are instructions on how to enable WebGL.

If you are limited to only using WebGL 1.0 and NOT WebGL 2.0 in Chrome browser then you will have to use another browser, like Opera, Firefox, Edge to be able to load the game.

Im sorry but Chrome is no longer suitable for those that have to use WebGL 1.0
If Chrome is showing updated and the setting for Hardware Acceleration is enabled but when you try to load the game WebGL is still showing disabled then you will have to use another browser.

[PestoFarmer]

Originally Posted by Taz D

Hi PestoFarmer,
Also make sure your computer system is up to date.


Chrome has been updated. Do you remember if when you were last able to use that browser if you saw the following in the FT Console?:

LOGWarning: Your browser does not support "WebGL 2" Graphics API, switching to "WebGL 1"

If you were previously limited to using WebGL 1.0 that particular LOGWarning will no longer be showing up in the FT console any more and you will have to use a different browser.

Taz,
Last time I used Chrome on this computer was August 17 and there was no message. Tried everything so will resign myself to using Microsoft Edge to play.
Thanks for the help.

[Chet Evors]

My Graphic card has no upgrades.
Google couldn't help with WebGL so changed to Edge as my browser and everything is perfect.
Do believe I will get a new graphics card.
Intel Graphics, 48 45 chipsets has no upgrades.
Hope this helps some from the frustration!
God bless and have a great day.

[marymarcel]

Originally Posted by Chet Evors

My Graphic card has no upgrades.
Google couldn't help with WebGL so changed to Edge as my browser and everything is perfect.
Do believe I will get a new graphics card.
Intel Graphics, 48 45 chipsets has no upgrades.
Hope this helps some from the frustration!
God bless and have a great day.

You are welcome Chet Evors and thanks for coming back to let us know

[PapaDoe]

2022-09-02 08:57:29.102 WARNWARNING: Ajax.Send_Ajax_Request - got error: ConnectionError, Unknown Error, https://w25.slashkey.com/facebook/fa...MzMDk3NzczMiJ9
I get this occasssionally .. 1330977732 user ID

[Taz D]

Originally Posted by PapaDoe

2022-09-02 08:57:29.102 WARNWARNING: Ajax.Send_Ajax_Request - got error: ConnectionError, Unknown Error, https://w25.slashkey.com/facebook/fa...MzMDk3NzczMiJ9
I get this occasssionally .. 1330977732 user ID

Hi Papadoe,
If that is what you are getting when you are loading, then it could be an internet problem. It could be any one of the many links between your computer and the Farm Town servers may be having a slow down or intermitent drop out. Unfortunately we do not have any way to test those or get them corrected.

[Chet Evors]

I got tired and had to change from Google to EDGE!!
Every is working great again.

[The Real Alice]

I have not been able to load the game since new update. Webgl is enabled. Error says it is disabled...
https://apps.facebook.com/farmtown/p..._id=1002053233