OFFICIAL Quests

[Grumpdad]

User ID 100000972397961. One of my quests as this time is to produce Tourtiere in the Canadian Restaurant which should take 3 hours, I have not started the product but it reports that is has been started and has 72 hours to complete this step, fortunately I do not need to complete the quest and have sufficient time left for it to run its course to finish 8 quests in the current 7 day period.

[Tiger]

Originally Posted by Grumpdad

User ID 100000972397961. One of my quests as this time is to produce Tourtiere in the Canadian Restaurant which should take 3 hours, I have not started the product but it reports that is has been started and has 72 hours to complete this step, fortunately I do not need to complete the quest and have sufficient time left for it to run its course to finish 8 quests in the current 7 day period.

Hi Grumpdad,

I have moved your post to the thread about Quests.

We are aware that particular quest sometimes does that. Unfortunately every time the quest is tested it has behaved so we are unable to pin down why it does it as it doesn't do it every single time. You can report it to support if you wish, but the time won't be able to be changed on it.

It shouldn't have started if you removed the check mark on that product in the Canadian Restaurant.

• Have a look in the Canadian Restaurant and make sure there isn't a check mark off on a different product made in the Canadian Restaurant in case it was done by mistake.
• If it's not that, have a look at the time left on that quest and think back to what you might have been doing in the game when the step started that might have caused it.

Please also run memcache to clear your game data. To do that Click Here. A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window. Then reload and it's done.

[Grumpdad]

Originally Posted by Tiger

Hi Grumpdad,

I have moved your post to the thread about Quests.

We are aware that particular quest sometimes does that. Unfortunately every time the quest is tested it has behaved so we are unable to pin down why it does it as it doesn't do it every single time. You can report it to support if you wish, but the time won't be able to be changed on it.

It shouldn't have started if you removed the check mark on that product in the Canadian Restaurant.

• Have a look in the Canadian Restaurant and make sure there isn't a check mark off on a different product made in the Canadian Restaurant in case it was done by mistake.
• If it's not that, have a look at the time left on that quest and think back to what you might have been doing in the game when the step started that might have caused it.

Please also run memcache to clear your game data. To do that Click Here. A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window. Then reload and it's done.

Tiger,
Thanks for the response, the item is unchecked as I did not want to start it until after the new quest week starts later today, as I said it does not matter as I have plenty of time left for it to complete, as you are aware of a hic cup here then that is good enough, I appreciate you cannot fix things unless they can be duplicated.
Grumpdad.