OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[Taz D]

Originally Posted by lvlrsSweetPea

Thanks for the updates!

I keep getting this error with graphics that it's trying to load from amazonaws. I'm sure it's just a mapping issue but thought I would let the developers know with the screenshot.

Thanks!
Tina

Here is the error:

2025-06-22 14:49:10.601 WARNWARNING: SpriteDownloader. Error downloading graphic: (https://farmtown.s3.amazonaws.com/im...008297.jpg?v=2) https://farmtown.s3.amazonaws.com/im...008297.jpg?v=2 - HTTP/1.1 403 Forbidden

Hi lvlrsSweetPea,
I moved your post to the Help & Support thread about loading issues.
Please be sure that your browser and your computer system are up to date.
After any update it is better to restart the computer.

There are more suggestions to try in the following link:
https://www.slashkey.com/forum/showthread.php?t=627590

[lynnetimpeiro@msn.com]

Hi -- Haven't been on for few days. Tonight was trying to send gifts and got same "sprite" error message. I haven't done anything other than gifting. BUT I did put a VPN on before I got laid up and am wondering if I should have turned it off. I'm not even sure what it really does. Any suggestions/help is greatly appreciated.

[Taz D]

Originally Posted by lynnetimpeiro@msn.com

Hi -- Haven't been on for few days. Tonight was trying to send gifts and got same "sprite" error message. I haven't done anything other than gifting. BUT I did put a VPN on before I got laid up and am wondering if I should have turned it off. I'm not even sure what it really does. Any suggestions/help is greatly appreciated.

Hi Lynnetimpeiro,
Yes you can turn the vpn off. That was recommended when there was an internet route problem for some, so the vpn changed your route to the servers.
The sprite error should not have stopped you from sending the gifts. But I would first make sure your computer and browser are up to date. If you have to update either then be sure to restart your computer.
You might want to run the memcache as well to make sure everything with your farms are ok.

[Sundos]

THIS HAPPENS WHEN I AM ON my alt account.. 10000002905
(and I didn't pay attention on my regular account 1303461736.. SORRY I am kind of spacy today :-D

Hi, not sure if this might be a problem.. so far my game seems to work.. but a few different times it has done this and said it was error. (copied and pasted but no picture)

2025-06-23 15:09:40.143 WARNWARNING: SpriteDownloader. Error downloading graphic: (https://farmtown.s3.amazonaws.com/im...017557.jpg?v=2) https://farmtown.s3.amazonaws.com/im...017557.jpg?v=2 - HTTP/1.1 403 Forbidden

I reload the page and it starts fine, then either when I went to job marketplace or I went to super neighbor and did some harvesting.. or jjust various times it would do this again.. so.. just letting you know??

Thanks, Sundos

[Taz D]

Originally Posted by Sundos

THIS HAPPENS WHEN I AM ON my alt account.. 10000002905
(and I didn't pay attention on my regular account 1303461736.. SORRY I am kind of spacy today :-D

Hi, not sure if this might be a problem.. so far my game seems to work.. but a few different times it has done this and said it was error. (copied and pasted but no picture)

2025-06-23 15:09:40.143 WARNWARNING: SpriteDownloader. Error downloading graphic: (https://farmtown.s3.amazonaws.com/im...017557.jpg?v=2) https://farmtown.s3.amazonaws.com/im...017557.jpg?v=2 - HTTP/1.1 403 Forbidden
I reload the page and it starts fine, then either when I went to job marketplace or I went to super neighbor and did some harvesting.. or jjust various times it would do this again.. so.. just letting you know??

Thanks, Sundos

Hi Sundos,
I moved your post to the game loading issues thread. We have reported this to the developersa as we have a couple others who have had this problem. We will have to wait until they have a chance to check into this and correct it.

[Sundos]

Originally Posted by Taz D

Hi Sundos,
I moved your post to the game loading issues thread. We have reported this to the developersa as we have a couple others who have had this problem. We will have to wait until they have a chance to check into this and correct it.

Thanks Taz.. and yes it is happening to my regular account 1303461736 as well.

It seems my browser and computer are up to date. I also have turned off and back on my computer. Just in case that would help... It didn't .. lol

[FarmerRita09]

1036647811 Build No: 713
game might load once then as I try to move from farm to farm it wont load and then sometimes it isnt loading at all. Cleared cache, restarted computer and all seems up to date. Tried on Chrome and Edge thanks so much

[marymarcel]

Originally Posted by FarmerRita09

1036647811 Build No: 713
game might load once then as I try to move from farm to farm it wont load and then sometimes it isnt loading at all. Cleared cache, restarted computer and all seems up to date. Tried on Chrome and Edge thanks so much

Hi FarmerRita

I just loaded your farms and moved from farm to farm without problems.

You have more suggestions to try in the following link:
https://www.slashkey.com/forum/showthread.php?t=627590

If nothing works for you, then it could be an internet problem somewhere between you and the game servers that is causing data to be lost. Between you and the servers are many links that the data for the game has to travel through to get to and from the server. Any one of those links having a problem or heavy traffic can cause slowed down or lost data transfer.

[Early Girl]

What is going on with contacting Support? I am currently having problems with the game loading as well as being able to do normal farm tasks. I have not seen answers to the problem within the Forum, but when I click the Support link, it does not take me to the normal in game email. Any idea how long this will last? Thanks

[marymarcel]

Originally Posted by Early Girl

What is going on with contacting Support? I am currently having problems with the game loading as well as being able to do normal farm tasks. I have not seen answers to the problem within the Forum, but when I click the Support link, it does not take me to the normal in game email. Any idea how long this will last? Thanks

Hi Early Girl

If you are having problems loading the game and/or woki g farms please be sure your browser and operation system are up to date. Chrome and Edge browsers have updated to Version 138.

You have more suggestions to try in the following link:
https://www.slashkey.com/forum/showthread.php?t=627590


If nothing works for you, then it could be an internet problem somewhere between you and the game servers that is causing data to be lost. Between you and the servers are many links that the data for the game has to travel through to get to and from the server. Any one of those links having a problem or heavy traffic can cause slowed down or lost data transfer.

About Support they are updating their ticket system and we do not know how long it will take.
Please use the following email address to contact them:
support@slashkey.com