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  #1  
Old Nov 24 2021, 11:40 AM
Taz D's Avatar
Taz D Taz D is offline
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Quote:
Originally Posted by Robbo Robson View Post
I can work my farms. I can hire people to work my farms.
I do can quests.
I can receive gifts.
But I cannot send gifts to anyone.
If I try to work on another FT farm, the game runs too slow.

There were a couple of times that I got the black screen of death and game would not load but that was a few months ago. No problem since then.

My Chrome Browser is up to date.
I have the proper XL tools.
I have deleted the cache in the Browser.

My laptop needs the 2021-11 Cumulative Update for Windows 10 version 1909 for X64 based system. However my laptop has not been able to install this update.
Could this be the reason for the FT errors?
I will be getting the laptop re-imaged in the next few weeks to get the upgrade.
Hi Robbo,
My laptop also had problems with the same update, but it did finally load it last night. So try again and see if it will load.



For the gifts, check that 3rd party cookies and popups are still showing allowed in your browser. If you are only checking they are allowed by clicking on the padlock in the browser address bar please also go into the browser settings and make sure that they are not blocked there either. Browser updates can sometimes change these settings.
Instructions for the common browsers can be found by clicking on this link:
http://r1.slashkey.com/forum/showthread.php?t=625118


Try also clearing your FT memcache. To do that Click Here. A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window.

If those don't help, please see if you get the same problem in another updated browser that has 3rd party cookies and popups allowed.


Working on other's farms will slow down depending on how heavily layered their farms are. The more of those farms you work the slower it will get because you are using up your memory in the laptop and if your laptop doesn't have a lot then it will effect how long you can work and will be prone to freezing up. One thing you can do before you go to get hired is to uncheck all the show items that don't involve the work, like buildings and decorations.
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Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #2  
Old Dec 07 2021, 10:32 AM
Robbo Robson Robbo Robson is offline
 
Join Date: Jan 01 2011
Posts: 10
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Quote:
Originally Posted by Taz D View Post
Hi Robbo,
My laptop also had problems with the same update, but it did finally load it last night. So try again and see if it will load.



For the gifts, check that 3rd party cookies and popups are still showing allowed in your browser. If you are only checking they are allowed by clicking on the padlock in the browser address bar please also go into the browser settings and make sure that they are not blocked there either. Browser updates can sometimes change these settings.
Instructions for the common browsers can be found by clicking on this link:
http://r1.slashkey.com/forum/showthread.php?t=625118


Try also clearing your FT memcache. To do that Click Here. A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window.

If those don't help, please see if you get the same problem in another updated browser that has 3rd party cookies and popups allowed.


Working on other's farms will slow down depending on how heavily layered their farms are. The more of those farms you work the slower it will get because you are using up your memory in the laptop and if your laptop doesn't have a lot then it will effect how long you can work and will be prone to freezing up. One thing you can do before you go to get hired is to uncheck all the show items that don't involve the work, like buildings and decorations.
I got my laptop re-imaged today. I still cannot send gifts to FT friends. I have gone thru the other ideas that have been selected but still no luck. This problem (no ability to send gifts started about 30 days ago).
I will keep checking posts to see if anyone else has this problem and found an answer.
  #3  
Old Dec 07 2021, 11:12 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 16,025
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Quote:
Originally Posted by Robbo Robson View Post
I got my laptop re-imaged today. I still cannot send gifts to FT friends. I have gone thru the other ideas that have been selected but still no luck. This problem (no ability to send gifts started about 30 days ago).
I will keep checking posts to see if anyone else has this problem and found an answer.
Hi Robbo

Taz is not available at this moment.

What happens when you try to send gifts to your friends?
Is the problem only happening when you use the Send Gifts tab or also when you try to send gifts back from your My Requests tab?
Do you also have problems sending trains boost requests to your friends?

You said you were using Chrome as your browser, Im also using it and have no problems with it.

Please check Chrome is up to date, I got an update a few hours ago. Also, check if you have any pending update for Windows or Mac in case you use it.

We have updated the thread about how to check if 3rd party cookies are still allowed in your browser, so please have a look at it again, this is the link:

http://r1.slashkey.com/forum/showthread.php?t=625118

Also, if you continue having problems with Chrome, try another updated browser with 3rd party cookies allowed in it.
  #4  
Old Dec 07 2021, 12:32 PM
Robbo Robson Robbo Robson is offline
 
Join Date: Jan 01 2011
Posts: 10
Cool

Quote:
Originally Posted by Taz D View Post
Hi Robbo,
My laptop also had problems with the same update, but it did finally load it last night. So try again and see if it will load.



For the gifts, check that 3rd party cookies and popups are still showing allowed in your browser. If you are only checking they are allowed by clicking on the padlock in the browser address bar please also go into the browser settings and make sure that they are not blocked there either. Browser updates can sometimes change these settings.
Instructions for the common browsers can be found by clicking on this link:
http://r1.slashkey.com/forum/showthread.php?t=625118


Try also clearing your FT memcache. To do that Click Here. A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window.

If those don't help, please see if you get the same problem in another updated browser that has 3rd party cookies and popups allowed.


Working on other's farms will slow down depending on how heavily layered their farms are. The more of those farms you work the slower it will get because you are using up your memory in the laptop and if your laptop doesn't have a lot then it will effect how long you can work and will be prone to freezing up. One thing you can do before you go to get hired is to uncheck all the show items that don't involve the work, like buildings and decorations.
No change. My computer got re-imaged tonight. It is working a little faster. Most things in Farmtown work but.....
I still cannot send gifts. I have check my version of Chrome, no issues. I have checked the cookie restrictions, none. I even logged into google hoping it would allow me to send gifts. Nope.
This is my problem #1410128365. I checked the other ideas previously submitted. I am up to date on everything. I am only guessing that something got installed in the FT network cause it appears others are having similar problems. In the interim, I will keep checking this string to see if anyone is able to figure the problem.
  #5  
Old Dec 07 2021, 12:42 PM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 16,025
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Quote:
Originally Posted by Robbo Robson View Post
No change. My computer got re-imaged tonight. It is working a little faster. Most things in Farmtown work but.....
I still cannot send gifts. I have check my version of Chrome, no issues. I have checked the cookie restrictions, none. I even logged into google hoping it would allow me to send gifts. Nope.
This is my problem #1410128365. I checked the other ideas previously submitted. I am up to date on everything. I am only guessing that something got installed in the FT network cause it appears others are having similar problems. In the interim, I will keep checking this string to see if anyone is able to figure the problem.
Hi Robbo

You dont say if you tried other updated browser with 3rd party cookies allowed in it.

Is this happening only trying to send gifts from Send gifts tab or also sending gifts back from your My Requests tab?

If you have trains, do you also have the problem trying to send train boost requests to friends?

Did you check if you have any extension in your browser or if your antivirus could be blocking you for sending gifts?

How many friends do you have playing the game? If you have lot of friends that could be the reason why the lists are not loading. Facebook determine the amount of friends and that is something we cant change.
  #6  
Old Nov 25 2021, 03:31 AM
Dukeagirl Dukeagirl is offline
 
Join Date: Aug 22 2010
Location: Manitoba Canada
Posts: 5
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Farm Town had been working really well and then just today it wont load, I just keep getting a black screen with a white cube looking thing that does nothing. I've checked the suggestions in the first post and it seems that I'm up to date on stuff, I've even tried different browsers and same thing happens. After awhile I get this pop up message....
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  #7  
Old Nov 25 2021, 04:40 AM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Quote:
Originally Posted by Dukeagirl View Post
Farm Town had been working really well and then just today it wont load, I just keep getting a black screen with a white cube looking thing that does nothing. I've checked the suggestions in the first post and it seems that I'm up to date on stuff, I've even tried different browsers and same thing happens. After awhile I get this pop up message....
Hi Dukeagirl,

Had you been working any large and heavy farms when this started to happen or had the browser been open a long time?
Are there any errors showing, in the FT console beneath your game screen? If there is, which one is showing?
Is the white cube rotating or is it static? If it is not rotating it sounds like WebGL is disabled.
Have you added or enabled any browser extensions to your browser?

If you have not already done so, please check that along with any computer updates for windows or mac that your browser is still showing up to date and update it if it need to be done. Then please clear the caches/history in it, close your browser for a few minutes then reopen and try loading your farm again.
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  #8  
Old Nov 25 2021, 01:02 PM
Dukeagirl Dukeagirl is offline
 
Join Date: Aug 22 2010
Location: Manitoba Canada
Posts: 5
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Hi Tiger, thanks for trying to help.

My browser could have been open to long, I had been working on a quest, and just shrunk the window instead of closing it.

There are errors that showed up they said, "2021-11-25 18:53:08.127 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2021-11-25 18:53:08.138 ERRORfalling back to ArrayBuffer instantiation"

The white cube isn't moving, but I read in one of these threads on how to check if the WebGL was working and when I did, both cubes were moving, the one by it's self and the other one with the 2 in it.

I did check again and turns out I needed the 2021-11 Cumulative Update for Windows 10 so I updated that, and cleared my cache but am still not having any luck. The error message I posted above is after I did the update.

ETA: These two errors showed up while I was replying..."2021-11-25 18:55:24.836 ERRORboth async and sync fetching of the wasm failed
2021-11-25 18:55:24.841 ERRORfailed to asynchronously prepare wasm: TypeError: WebAssembly.instantiate(): Argument 0 must be a buffer source or a WebAssembly.Module object"
  #9  
Old Nov 25 2021, 02:11 PM
Tiger's Avatar
Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,734
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Quote:
Originally Posted by Dukeagirl View Post
Hi Tiger, thanks for trying to help.

My browser could have been open to long, I had been working on a quest, and just shrunk the window instead of closing it.

There are errors that showed up they said, "2021-11-25 18:53:08.127 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2021-11-25 18:53:08.138 ERRORfalling back to ArrayBuffer instantiation"

The white cube isn't moving, but I read in one of these threads on how to check if the WebGL was working and when I did, both cubes were moving, the one by it's self and the other one with the 2 in it.

I did check again and turns out I needed the 2021-11 Cumulative Update for Windows 10 so I updated that, and cleared my cache but am still not having any luck. The error message I posted above is after I did the update.

ETA: These two errors showed up while I was replying..."2021-11-25 18:55:24.836 ERRORboth async and sync fetching of the wasm failed
2021-11-25 18:55:24.841 ERRORfailed to asynchronously prepare wasm: TypeError: WebAssembly.instantiate(): Argument 0 must be a buffer source or a WebAssembly.Module object"
Hi Dukeagirl,

I'm not getting any errors loading any of your farms and they are fast to load.

After you did you cumulative update did you shut down your computer and then reboot it? If you did not please do that and then check if the there are any more windows updates to do or the one you did needs doing again. If it does, once it is done, please remember to shut down and reboot your computer again.
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Clickable Help Links:
Need help? Post in Help and Support
How to get and Create your Farm Link
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  #10  
Old Nov 26 2021, 06:00 PM
Dukeagirl Dukeagirl is offline
 
Join Date: Aug 22 2010
Location: Manitoba Canada
Posts: 5
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Quote:
Originally Posted by Tiger View Post
Hi Dukeagirl,

I'm not getting any errors loading any of your farms and they are fast to load.

After you did you cumulative update did you shut down your computer and then reboot it? If you did not please do that and then check if the there are any more windows updates to do or the one you did needs doing again. If it does, once it is done, please remember to shut down and reboot your computer again.
I did, and still nothing. I even did a system restore and tried downloading again, and still nothing. It's probably something so simple that I just keep missing.
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