OFFICIAL Farm Pass

[Taz D]

Originally Posted by SirMatthew KC

AGAIN, this is at least this fifth or sixth time, my nonworkables were NOT worked, despite the neighbor who worked them receiving the message "non workables will be worked" in yellow, AND the counter in the privileges section showing 1, yet NOTHING nonworkable was worked. They are sitting at 100%. I have submitted YET ANOTHER ticket to support and nothing. I am NOT the only one that this has happened to, either. I have talked to SIX others that confirm the SAME THING. Please let someone up the chain KNOW that his isn't a trivial issue. It's one of the reasons I keep paying for the farm pass. If this isn't going to be a reliable feature, I'm going to STOP paying. What's the point?

Hi SirMathew,
When you sent a ticket in did you get an autorespnse email back with the ticket number? Possiblely in your spam folder

After they worked them did you restart your farms to see if it updated after that?
Did it show in the activity log below your farms that they had worked them?
Did the ones that said they got to work them have both trains with the 10 cars? They must have the trains or it will not let them work them.