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  #1  
Old Aug 17 2024, 10:26 PM
rodkay1@bigpond.com rodkay1@bigpond.com is offline
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Had a senior moment and bought another enhanced train when I had one in storage. Can I send it to a friend or have it refunded?
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  #2  
Old Aug 17 2024, 10:30 PM
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Taz D Taz D is offline
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Originally Posted by rodkay1@bigpond.com View Post
Had a senior moment and bought another enhanced train when I had one in storage. Can I send it to a friend or have it refunded?
Hi Rodkay,
No you can not send any Farm Cash item you have purchgased for your own farms to any one. To send Farm Cash items to another you have to Send from the store directly to them using the Send button instead of the Buy button.
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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Old Aug 18 2024, 04:49 AM
rodkay1@bigpond.com rodkay1@bigpond.com is offline
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Can it be refunded.....only purchased today
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  #4  
Old Aug 18 2024, 09:34 AM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
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Originally Posted by rodkay1@bigpond.com View Post
Can it be refunded.....only purchased today
Hi Rodkay,
That would have to be something you would need to ask Support about as we can not do refunds through the forums.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
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