OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[Monstertjie]

I have a I7 processor with 32GB ram and my browser is Edge and it is up to date. My internet speed is between 35Mbps and 55 Mbps and I load FT with no problems and then this error appears. My Farm id=110588150456976.

2022-01-02 09:19:20.622 WARNWARNING: Ajax.Send_Ajax_Request - got error: ConnectionError, Request timeout, https://w21.slashkey.com/facebook/fa...A0NTY5NzYifQ==
2022-01-02 09:21:32.634 LOG[SFS - ERROR] [WebSocketLayer] Communication error: Abnormal disconnection

I can do nothing after this.

My Chat server is C20 and the Farm server W22.

Please help.

[Tiger]

Originally Posted by Monstertjie

I have a I7 processor with 32GB ram and my browser is Edge and it is up to date. My internet speed is between 35Mbps and 55 Mbps and I load FT with no problems and then this error appears. My Farm id=110588150456976.

2022-01-02 09:19:20.622 WARNWARNING: Ajax.Send_Ajax_Request - got error: ConnectionError, Request timeout, https://w21.slashkey.com/facebook/fa...A0NTY5NzYifQ==
2022-01-02 09:21:32.634 LOG[SFS - ERROR] [WebSocketLayer] Communication error: Abnormal disconnection

I can do nothing after this.

My Chat server is C20 and the Farm server W22.

Please help.

Hi Monstertjie,

It looks like you are having an internet connection issue. I am having no problems loading your farms on Edge or other browsers. No errors showing up when I try. Are you able to load the game now or is the problem still happening?

What were you doing in the game when you got this error or did it show as soon as your game loaded?

If you are still having problems, please check that your computer updates are still showing as done, check that Edge is also still showing up to date, update it if it needs doing and make sure that you have disabled any extensions that you may have enabled in Edge while you try to load the game. Clear the browser caches/history and then also run memcache. To run memcache Click Here. A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window. Then try reloading and see if you still get the same error.

If those don't help you may want to try things like rebooting your router, trying another updated browser and see if you get the same problem.

[Larry Greenslate]

I cannot access any farms. Screen freezes on black.

Is Safari, the world's largest computer company's Default Browser, not good enough for our beloved Farm Town?

Am I expected to train my elderly Rooster to crow on Opera GX with his coffee at dawn?

My Facebook USER ID number is: 1021295766

I remain faithfully (although barely at this stage) still yours, and always thankful for the help and advice,

[marymarcel]

Originally Posted by Larry Greenslate

I cannot access any farms. Screen freezes on black.

Is Safari, the world's largest computer company's Default Browser, not good enough for our beloved Farm Town?

Am I expected to train my elderly Rooster to crow on Opera GX with his coffee at dawn?

My Facebook USER ID number is: 1021295766

I remain faithfully (although barely at this stage) still yours, and always thankful for the help and advice,

Hi Larry

We only know that many farmers using Mac have no problems loading the game with Opera browser instead of Safari.

Please check your Safari browser is up to date and if you have any pending updates for Mac. Choose System Preferences from the Apple menu, then click Software Update to check for updates. In Software Updates it will tell you if your software is up to date or if there is and upgrade available. If your are not sure how to update your device and check for updates please click on this link for instructions https://support.apple.com/en-us/HT201541

You can also clear your browser cache but remember that after the clearing the game always loads very slowly as all graphics have to be loaded again.

If nothing helps you, then you could contact Apple Help Center and see if they can help you.