OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[jroberto]

Good morning,

Two days ago I was able to use both versions. I came back later the first day, and was unable to get into either version.

I spent all day troubleshooting to no avail. I am using Chrome with a WIN 10 laptop, I did try using a WIN 11 laptop and got same results. I have tried Firefox, but got same results. I did try the tests listed for WEBGL. I did not pass some of the tests, tried to fix issues with no success.

I really do not what has wrong and have exceeded my troubleshooting skills. I really need help. Sorry if this is posted in wrong place. I don't know where it belongs. Thanks!

Jo

USER ID number is: 1668481945 Build No: 510