OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[Taz D]

Originally Posted by peekachoo

Hi Taz, the list only gives part of the Chrome number, I have checked 2 different ways to find out and Chrome is up to date on my laptop. I also use Edge, I have another Facebook account for the game, and I occasionally have them both open at the same time, but the game is crashing when I have only one account open, and I don't normally have more than 1 other window open for looking at other sites.

As I uploaded a new driver yesterday I will see how it goes when I play later on today. Thanks again.

Hi Peekachoo,
Does the one in Edge open ok to the game? If that is the case then something in your Chrome is causing the problem.

[peekachoo]

Originally Posted by Taz D

Hi Peekachoo,
Does the one in Edge open ok to the game? If that is the case then something in your Chrome is causing the problem.

Hi Taz, I've used both Chrome and Edge today and it appears it's working fine, the game didn't crash at all. So I can only think that by updating the NVIDIA driver it's solved the problem.

Thanks for your time and advice , happy farming !

[vonalm]

am i really the only one with this continued problem? FT may work one minute and not the next.
i've updated everything there's to update like my Chrome browser. i went through every problem solver at least 3-4 times by now and i still, like right now, have problems getting into FT because of this:

2023-05-25 13:45:38.928 INFOCheckpoint-B-000 - Initialized
2023-05-25 13:45:38.928 LOGFT Client Services Inited.
2023-05-25 13:45:38.943 LOGSessionId: 4250945
Browser: unknown: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.0.0 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) UHD Graphics Direct3D11 vs_5_0 ps_5_0, D3D11)
2023-05-25 13:45:39.764 LOGnavigator.mediaDevices support available
2023-05-25 13:45:56.131 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2023-05-25 13:45:56.132 WARNWebAssembly streaming compilation failed! This can happen for example if "Content-Encoding" HTTP header is incorrectly enabled on the server for file https://cdn.slashkey.com/flash/farm/...ild490.wasm.gz, but the file is not pre-compressed on disk (or vice versa). Check the Network tab in browser Devtools to debug server header configuration.
2023-05-25 13:45:56.133 ERRORfalling back to ArrayBuffer instantiation
2023-05-25 13:46:05.095 LOGboth async and sync fetching of the wasm failed
2023-05-25 13:46:05.096 ERRORboth async and sync fetching of the wasm failed
2023-05-25 13:46:10.882 ERRORfailed to asynchronously prepare wasm: TypeError: WebAssembly.instantiate(): Argument 0 must be a buffer source or a WebAssembly.Module object

this is what i get when i check my chrome://gpu

Graphics Feature Status
Canvas: Hardware accelerated
Canvas out-of-process rasterization: Enabled
Direct Rendering Display Compositor: Disabled
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
OpenGL: Enabled
Rasterization: Hardware accelerated
Raw Draw: Disabled
Video Decode: Hardware accelerated
Video Encode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
WebGPU: Hardware accelerated

i'm trying to find out what the problem is and how and if i can fix it.
thanks for your help
*edit*
i also made sure that all my drivers including display drivers are updated
*edit*
i also just installed Edge and have the same problem (

[marymarcel]

Originally Posted by vonalm

am i really the only one with this continued problem? FT may work one minute and not the next.
i've updated everything there's to update like my Chrome browser. i went through every problem solver at least 3-4 times by now and i still, like right now, have problems getting into FT because of this:

this is what i get when i check my chrome://gpu

i'm trying to find out what the problem is and how and if i can fix it.
thanks for your help
*edit*
i also made sure that all my drivers including display drivers are updated

Hi vonalm

Im sorry you are still having problems.

Please follow all suggestions given in the following thread, one by one:
http://r1.slashkey.com/forum/showthread.php?t=627590

If after doing them all, you still have problems, then contact Support team.

To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you cant find the automatic response, then read the following information:
http://r1.slashkey.com/forum/showthread.php?t=644366

[vonalm]

thanks Marymarcel <3
oddly enough i just got in through FB.... but i've bookmarked the link for the suggestions thread.

[OutbackAnnie]

periodically while harvesting or loading trains, my page crashes and says "an embedded page in 1slashkey does not support WEBGL". Any suggestions? I am using Chrome on my pc.

[Taz D]

Originally Posted by OutbackAnnie

periodically while harvesting or loading trains, my page crashes and says "an embedded page in 1slashkey does not support WEBGL". Any suggestions? I am using Chrome on my pc.

Hi Outback Annie,
You can get that message anytime the game encounters an error.


Make sure your browser and computer are up to date.


Please try all the suggestions in the first post of this thread including those in the link there.

[JuliesNotGoofy]

I was wondering if there is a link available to clear memcache on the new FT website. When I use the old one it always goes to the facebook version. Does that work for the new website too? I only use facebook for gifts now.

Also, fantastic work to all of you on the new website. I love it!!

[Ssan01440]

Good question!! I will be following this

[marymarcel]

Originally Posted by JuliesNotGoofy

I was wondering if there is a link available to clear memcache on the new FT website. When I use the old one it always goes to the facebook version. Does that work for the new website too? I only use facebook for gifts now.

Also, fantastic work to all of you on the new website. I love it!!

Originally Posted by Ssan01440

Good question!! I will be following this

Hi JuliesNotGoofy and Ssan

I moved your posts to the thread about problems loading the game.

For clearing memcache from Slashkey:
https://apps.slashkey.com/farmtown/p...lear_memcached


For clearing memcache from Facebook:
https://apps.facebook.com/farmtown/p...lear_memcached