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  #1  
Old Nov 27 2023, 10:08 AM
suefarm suefarm is offline
 
Join Date: Oct 13 2009
Posts: 11
Default Offline

I cannot connect to online. Is there an issue?
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  #2  
Old Nov 27 2023, 10:09 AM
WSU Rocker WSU Rocker is offline
 
Join Date: Jun 28 2023
Posts: 21
Default

I am having the same issue.

Here is the text from the console:
2023-11-27 16:08:48.977 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2023-11-27 16:08:48.981 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2023-11-27 16:08:54.339 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2023-11-27 16:08:54.343 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2023-11-27 16:09:00.514 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2023-11-27 16:09:00.519 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2023-11-27 16:10:15.807 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2023-11-27 16:10:15.810 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443

Last edited by WSU Rocker; Nov 27 2023 at 10:12 AM. Reason: Adding error text from console
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  #3  
Old Nov 27 2023, 10:12 AM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,790
Default

Quote:
Originally Posted by suefarm View Post
I cannot connect to online. Is there an issue?
Quote:
Originally Posted by WSU Rocker View Post
I am having the same issue.
Hi suefarm and WSU Rocker,
I moved your posts to the thread about this issue.


OFF LINE ISSUE!!

We are all experiencing the off line problem when loading the farms.
Also, there are errors in the console.

We still are able to work our farms or our Super Neighbors farms off line.

We have emailed the developers to let them know.

Thanks for your patience.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #4  
Old Nov 27 2023, 10:13 AM
WSU Rocker WSU Rocker is offline
 
Join Date: Jun 28 2023
Posts: 21
Default

Thanks, Taz!
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  #5  
Old Nov 27 2023, 10:42 AM
RomanticSoul RomanticSoul is offline
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Join Date: Oct 03 2009
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Default not staying connected

don't know why but this keeps happening this morning.

2023-11-27 16:38:47.056 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2023-11-27 16:38:47.062 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
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Visit 's Farm


DB:W20, MPS:C20
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  #6  
Old Nov 27 2023, 10:43 AM
Sandy T Sandy T is offline
 
Join Date: Oct 07 2009
Posts: 9
Default

CORRECTION

I can log in but cannot stay in mainframe. I can only work in Offline Mode.
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  #7  
Old Nov 27 2023, 10:46 AM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,790
Default

Quote:
Originally Posted by Sandy T View Post
CORRECTION

I can log in but cannot stay in mainframe. I can only work in Offline Mode.
Hi Sandy T,
No one can stay on-line because of the following:


OFF LINE ISSUE!!

We are all experiencing the off line problem when loading the farms.
Also, there are errors in the console.

We still are able to work our farms or our Super Neighbors farms off line.

We have emailed the developers to let them know.


We do not know how long it will be until it is back up.

Thanks for your patience.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #8  
Old Nov 27 2023, 11:17 AM
chrissie333 chrissie333 is offline
 
Join Date: Apr 20 2010
Posts: 16
Default Connection Failed

Hi I have my Farmtown loaded but can only play offline. Connection failed everytime. C20slashkey.com443 is what it says. Is this just my Farmtown or has every player got the same problem. Thanks in advance
Chrissie333
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  #9  
Old Nov 27 2023, 11:22 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,996
Default

Quote:
Originally Posted by chrissie333 View Post
Hi I have my Farmtown loaded but can only play offline. Connection failed everytime. C20slashkey.com443 is what it says. Is this just my Farmtown or has every player got the same problem. Thanks in advance
Chrissie333
Hi Chrissie333

We are all in the same boat. Remember you still can work your farms and your superneighbors farms.

This was sent to the developers. Please be patient.
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  #10  
Old Nov 27 2023, 11:22 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,996
Default

OFF LINE ISSUE!!

We are all experiencing the off line problem when loading the farms.
Also, there are errorS in the console.

We still are able to work our farms or our Super Neighbors farms off line.

We have emailed the developers to let them know.
Thanks for your patience.

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Tags
cannot load game, chrome, dotween, farm not loading, farm town not loading, frequent crashes, game freezes, green screen, loading error, loading issues, not connect mainframe, saving data, settweenscapacity, u00, webgl, white screen, x025, x025 error


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